During the last year, there has been many downtimes, sometimes lasting more than a week. Starting the end of summer 2011 the situation has become even worse - the queries started to take a very long time (sometimes the queries lasted minutes until players would receive the servers list). On top of that, the queried list was often incomplete. From the end of year 2011 the master server has been mostly down or returning incomplete servers list.

Having no master server results in heavily decreased number of players. For the already small playerbase of UT2004, this situation is most likely going to destroy the playerbase sooner or later, if nothing is done.

Updates:
- Thanks for your support guys! Looks like someone at Epic is now dealing with the situation. Read their forum topic here: http://forums.epicgames.com/threads/815170-Slow-master-server-query?p=29864320

We the undersigned wish that the UT2004 master server would be restored and be fully functional, that the official website would be restored and that you cared more for its small community.

Thanks for taking the time to read this letter!