We, the Card members of American Express, are insulted and outraged by the recent forced rate hikes and contract changes. It is a despicable act of malice and a felonious one in nature. Without question, American Express in a maligned gesture against their card members quickly imposed interest rate hikes and contract terms prior to the enactment of the Credit Card Reform Act of 2009.
This reform bill was enacted by President Obama's administration to protect the consumer from the greed and maliciousness of credit card companies intent on capitalizing their profits at the expense of their cardmembers.
The Executive Vice President and General Manager, Consumer Card Division of American Express, Larry Sharnak, testified before the House Financial Services on April 17, 2008:
"We do not increase an individual customer's interest rate-or APR-for any reason other than the customer's performance on that particular account. If you are an American Express Cardmember, your interest rate will be increased to a penalty rate only if you violate the terms and conditions on that specific American Express account."
Mr. Sharnak continues his testimony before the sub-committee:
"As you know, the capital markets are experiencing considerable uncertainty, which has had an impact on the cost of commercial borrowing. Even for well-capitalized, A-rated companies, like American Express, interest rate spreads are extremely high. This means that the rate reductions American Express has passed along to consumers have exceeded the reduction in our own cost of funds. As I mentioned earlier, American Express will not increase an individual Cardmember's interest rate based on their performance with other lenders, or based on a change in our cost of funds. Moreover, we will not raise a Cardmember's interest rate because of their performance on another American Express account."
As a unified body, we the Cardmembers of the company trading as American Express, hereby reject, and disavow the 2009 Rate and Contract changes enacted by American Express and imposed upon the Card members.
Therefore, we protest against American Express and its subsidiaries until such time the 2009 rate increases and contract term modifications are eradicated and the original rates and terms of all contracts are restored in their entirety, and the existing balances are reverted to their original state.
The Cardmembers of American Express are united in this necessary and honorable endeavor to oppose, renounce, and condemn the changes imposed upon each and every member worldwide and therefore agree to the following;
1) All Cardmembers holding any type of American Express bank card, whether or not it is paid in full or remains open, agree to cease and discontinue use, in any fashion, of said card.
2) To boycott any and all establishments trading in any form or capacity whosoever accepts, promotes, or advertises the use of an American Express bank card at their establishments or their subsidiaries.
3) We recognize our existing balances at our original terms and rates with American Express as a debt to be paid in its entirety. However, we are cognizant of the recent edicts inflicted upon the Cardmembers by American Express and the increased duress imposed upon all members under the present economic conditions and seek retribution as a result of their mandate.
4) All American Express Card members, both former and present, unilaterally agree to inform, aid, and enlist the services and assistance of anyone or any business who disavows the recent actions imposed by American Express and its subsidiaries by publicizing through any means possible the reprehensible act initiated by American Express upon its cardholders.
5) Until such time American Express abandons their recent directives, in conjunction with the objections and express opposition by this unified body of cardmembers, we agree to be united in our quest to send letters of protest to the American Express company, all news agencies national and otherwise, congressional representatives and/or the committees they may represent, the President of the United States of America, and all personal contacts to collaborate our efforts to expose the American Express company and it subsidiaries for exploiting an act of assistance to the American people to further their own prosperity and personal wealth.
We, unilaterally and in an act of unification by our signatures below, put forth the above protest to formally confute and abrogate the injustice inflicted upon our families and ourselves, the Cardmembers of American Express.
We, the Card members of American Express, are insulted and outraged by the recent forced rate hikes and contract changes. It is a despicable act of malice and a felonious one in nature. Without question, American Express in a maligned gesture against their card members quickly imposed interest rate hikes and contract terms prior to the enactment of the Credit Card Reform Act of 2009.
This reform bill was enacted by President Obama's administration to protect the consumer from the greed and maliciousness of credit card companies intent on capitalizing their profits at the expense of their cardmembers.
The Executive Vice President and General Manager, Consumer Card Division of American Express, Larry Sharnak, testified before the House Financial Services on April 17, 2008:
"We do not increase an individual customer's interest rate-or APR-for any reason other than the customer's performance on that particular account. If you are an American Express Cardmember, your interest rate will be increased to a penalty rate only if you violate the terms and conditions on that specific American Express account."
Mr. Sharnak continues his testimony before the sub-committee:
"As you know, the capital markets are experiencing considerable uncertainty, which has had an impact on the cost of commercial borrowing. Even for well-capitalized, A-rated companies, like American Express, interest rate spreads are extremely high. This means that the rate reductions American Express has passed along to consumers have exceeded the reduction in our own cost of funds. As I mentioned earlier, American Express will not increase an individual Cardmember's interest rate based on their performance with other lenders, or based on a change in our cost of funds. Moreover, we will not raise a Cardmember's interest rate because of their performance on another American Express account."
As a unified body, we the Cardmembers of the company trading as American Express, hereby reject, and disavow the 2009 Rate and Contract changes enacted by American Express and imposed upon the Card members.
Therefore, we protest against American Express and its subsidiaries until such time the 2009 rate increases and contract term modifications are eradicated and the original rates and terms of all contracts are restored in their entirety, and the existing balances are reverted to their original state.
The Cardmembers of American Express are united in this necessary and honorable endeavor to oppose, renounce, and condemn the changes imposed upon each and every member worldwide and therefore agree to the following;
1) All Cardmembers holding any type of American Express bank card, whether or not it is paid in full or remains open, agree to cease and discontinue use, in any fashion, of said card.
2) To boycott any and all establishments trading in any form or capacity whosoever accepts, promotes, or advertises the use of an American Express bank card at their establishments or their subsidiaries.
3) We recognize our existing balances at our original terms and rates with American Express as a debt to be paid in its entirety. However, we are cognizant of the recent edicts inflicted upon the Cardmembers by American Express and the increased duress imposed upon all members under the present economic conditions and seek retribution as a result of their mandate.
4) All American Express Card members, both former and present, unilaterally agree to inform, aid, and enlist the services and assistance of anyone or any business who disavows the recent actions imposed by American Express and its subsidiaries by publicizing through any means possible the reprehensible act initiated by American Express upon its cardholders.
5) Until such time American Express abandons their recent directives, in conjunction with the objections and express opposition by this unified body of cardmembers, we agree to be united in our quest to send letters of protest to the American Express company, all news agencies national and otherwise, congressional representatives and/or the committees they may represent, the President of the United States of America, and all personal contacts to collaborate our efforts to expose the American Express company and it subsidiaries for exploiting an act of assistance to the American people to further their own prosperity and personal wealth.
We, unilaterally and in an act of unification by our signatures below, put forth the above protest to formally confute and abrogate the injustice inflicted upon our families and ourselves, the Cardmembers of American Express.
Without justifiable cause or reason you imposed extreme rate hikes and changed the contract terms to counteract the Credit Card Reform Act prior to its effective date. The bill was enacted to help the American consumer against the corporate greed such as your company displayed. It was an irresponsible act of yours to impose the changes and reject the cardmembers outcry against the edicts inflicted by your company. It is regrettable to all American Express cardholders such an act was enacted against the loyal customers who were once valued by your corporation.
We signed the "American Express Unfair Rate Hikes" petition!
# 19:
11:34 am PST, Nov 19,Name not displayed, Texas
# 18:
12:37 pm PST, Nov 17,Debra Riar, Tennessee
AmEx nearly doubled my interest rate in a year's time (7.99% to 15.24%), even though I have a spotless history with them, and all my other creditors. Then they cut my credit line by more than 2/3's. They notified me that they were doing this by a shady automated phone call on my answering machine, and when I immediately checked my account online, they had already decreased my credit limit without any prior warning. When I contacted them all I got were scripted answers and form letters. I left a number to have a supervisor call me__nobody called. I finally got in touch with Natasha from the executive offices who offered to reduce my interest rate by 1 point. She couldn't believe it when I told her that my Chase Visa interest rate was 3.25%. She said that too much finance charge was being added to my bill each month for me to be able to continue paying at the rate I was paying. I told her that if they hadn't almost doubled my finance charge, I wouldn't have a problem. What happened to AmEx? I remember when they used to be the "prestige" credit card, and now they are just a bunch of usurious crooks. I hope somebody files a class action suit against them. Until they do, I am not using their card and am making plans to pay off this account, and be be free of their evil clutches.
# 17:
12:30 am PST, Nov 15,Kelly Armstrong, California
Dear Sirs:
I have received your notice of change in terms on the above credit card account. The notice gives me until (DATE) to notify (Name of credit card issuer) of my intention to opt out or reject the increase in my interest rate.
I am rejecting this change in terms and wish to continue to pay the balance of my account under the old terms. I understand that I can no longer use this account. If I use it, the new higher APR will apply to the account.
Please notify me in writing of receipt of this written request to opt out of the interest rate hikes.
Kelly Armstrong
# 16:
10:00 am PST, Nov 5,Name not displayed, Oregon
You are unfair and have dirty business practices. What goes around comes around. You treat your cardholders like this now, you're very likely going to find yourself with profit issues down the road. I hate this company and the people who decide the policies. Shame on you all.
# 15:
12:42 pm PDT, Oct 23,Pamela Kremza, California
AMEX -- you have been collecting a nice little interest from me for many years... with this hike the card will be paid and not used again. You lost me.
# 14:
10:28 am PDT, Oct 23,Lashante Johnson, Florida
I will not use American Express.
# 13:
2:42 pm PDT, Oct 15,Christina Sinclair, Virginia
# 12:
1:42 am PDT, Oct 14,Steve Klein, Virginia
# 11:
11:06 am PDT, Oct 13,Phoebe Bridges, Texas
# 10:
9:12 pm PDT, Oct 12,Alan Haggard, California
# 9:
11:51 am PDT, Oct 12,Krista Burruss, Georgia
AMEX has never cared about their customers, so why should they start now???
# 8:
9:37 am PDT, Oct 12,Jackson Bridges, Texas
I have aleady ceased using these products for nearly two full billing cycles and I feel really good about it!
# 7:
1:17 pm PDT, Oct 11,David Romportl, Minnesota
# 6:
9:58 am PDT, Oct 11,Faithann Ortlieb, Tennessee
# 5:
8:49 am PDT, Oct 11,Mark Harmon, South Carolina
raised apr and lowered limit after 15 years of on time and over minimum payments every month on gold and blue cards. They are now worse than loan sharks. Wondering if they or I will cancel first? I am sure it will have to be me as they are making payroll off me each month. They did not give me a good excuse when I contacted them. Now lowering credit limit to just above balance changes credit scores which in turn may cause other companies to do the same thing and just keep causing us all a downward spiral that we may not be able to climb out from under.
# 4:
7:48 am PDT, Oct 11,David N Moore, Connecticut
# 3:
7:42 am PDT, Oct 11,Name not displayed, Maryland
American Express defines everthing the world hates about corporate greed. ALL employees of this company should be ashamed.
# 2:
8:15 pm PDT, Oct 10,Scott Sinclair, Virginia
# 1:
8:12 pm PDT, Oct 10,Jude Cocuzzo, New Hampshire
My cards, both Gold and Blue have been packed away to collect dust and will not be taken out again. My disgust with American Express for its greed and uncaring is revisited each month when I make the required payments to the decreasing balances I carry. AMEX will not get one more dime from me beyond the charges made and the payments agreed to.