eBay Sellers Association : UNFAIR FEEDBACK POLICY
Target:
10,000
Sponsored by:
AS SELLERS ON EBAY - WE HAVE SEEN THE CHANGES EBAY HAS HAD FOR THE PAST SEVERAL YEARS. WHERE ORIGINALLY - EBAYS GOAL WAS TO PROVIDE A SAFE - GROWING MARKETPLACE AND TO SUPPORT GROWTH - AS THEY HAVE REACHED A PEAK - INSTEAD OF FOCUSSING ON MARKETTING THEIR SITE AND COMPETING WITH AMAZON, YAHOO, GOOGLE AND SUCH - THEY HAVE TURNED THE RESPONSIBILITY ON THE SELLERS.
WE STOOD BY SEVERAL MONTHS BACK AS EBAY RAISED THEIR FEE'S INCLUDING LISTING AND FINAL VALUE FEES - LOWERING OUR PROFITS - YET STILL EXPECTING HIGHER CUSTOMER SERVICE.
FAIRNESS ON THE SITE HAS BEEN ABANADONED - WE THE SELLERS WILL UNITE TO STAND FOR JUSTICE - WHETHER IT RELATES TO FILING CLASS ACTION AGAINST EBAY, EXPOSING THEIR PRACTICES ON NEWS, MEDIA, AND MANY OTHER CHANNELS TO ENSURE EBAY REPAYS THE COSTS OF DAMAGES THEY ARE CAUSING TO THEIR SELLERS
EBAY HAS IN PLACE POLICIES RESTRICTING AND CLOSING SELLERS IF OVER 5% OF BUYERS LEAVE NEGATIVE, NEUTRAL, OR FILED DISPUTES. FURTHERMORE NOW THEY ARE OVERREACHING - STOPPING SELLERS FROM LEAVING ANYTHING BUT POSITIVE FEEDBACK, AND NO LONGER PERMITTING MUTUAL FEEDBACK WITHDRAW OR MEDIATION THROUGH CHANNELS SUCH AS SQUARETRADE.
IF YOU CARE ABOUT KEEPING YOUR BUSINESS LIVE ON EBAY - AND WISH TO STAND TO MAKE A CHANGE - SUPPORT OUR CAUSE AND SIGN. EBAY WILL BE HUNTING FOR SELLERS IN THE MONTHS TO COME - AND UNLESS WE CAN UNITE AND PUT A STOP TO THEIR UNFAIR PRACTICES - THEY WILL TAKE US ALL OUT OF BUSINESS. EBAY HAS NOW PUT ALL THE COSTS OF KEEPING THEIR NAME ALIVE ON THE SELLERS - AND IS SEEKING TO CHARGE US ALL PREMIUMS.
LETS GET 10,000 SELLERS TOGETHER - WE CAN TOGETHER ALL MAKE A DIFFERENCE.
EBAY COULD HAVE INSTEAD OF PLACING ALL THE PRESSURES ON THE SELLER, USED A FEW PERCENT OF THEIR PROFIT IN CUSTOMER SATISFACTION AND ASSISTING ANY TRANSACTIONS THAT HAVE ISSUES - SIMILAR TO HOW OTHER SITES SUCH AS PRICEGRABBER, AMAZON, AND OVERSTOCK OPERATE - HENCE EBAY ITSELF ENSURING CUSTOMER SATISFACTION AND ELIMINATING BUYER / SELLER'S ABILITY TO TAKE ADVANTAGE OF THE SITE AND OF THE FEEDBACK SYSTEM'S INTEGRITY.
WE STOOD BY SEVERAL MONTHS BACK AS EBAY RAISED THEIR FEE'S INCLUDING LISTING AND FINAL VALUE FEES - LOWERING OUR PROFITS - YET STILL EXPECTING HIGHER CUSTOMER SERVICE.
FAIRNESS ON THE SITE HAS BEEN ABANADONED - WE THE SELLERS WILL UNITE TO STAND FOR JUSTICE - WHETHER IT RELATES TO FILING CLASS ACTION AGAINST EBAY, EXPOSING THEIR PRACTICES ON NEWS, MEDIA, AND MANY OTHER CHANNELS TO ENSURE EBAY REPAYS THE COSTS OF DAMAGES THEY ARE CAUSING TO THEIR SELLERS
EBAY HAS IN PLACE POLICIES RESTRICTING AND CLOSING SELLERS IF OVER 5% OF BUYERS LEAVE NEGATIVE, NEUTRAL, OR FILED DISPUTES. FURTHERMORE NOW THEY ARE OVERREACHING - STOPPING SELLERS FROM LEAVING ANYTHING BUT POSITIVE FEEDBACK, AND NO LONGER PERMITTING MUTUAL FEEDBACK WITHDRAW OR MEDIATION THROUGH CHANNELS SUCH AS SQUARETRADE.
IF YOU CARE ABOUT KEEPING YOUR BUSINESS LIVE ON EBAY - AND WISH TO STAND TO MAKE A CHANGE - SUPPORT OUR CAUSE AND SIGN. EBAY WILL BE HUNTING FOR SELLERS IN THE MONTHS TO COME - AND UNLESS WE CAN UNITE AND PUT A STOP TO THEIR UNFAIR PRACTICES - THEY WILL TAKE US ALL OUT OF BUSINESS. EBAY HAS NOW PUT ALL THE COSTS OF KEEPING THEIR NAME ALIVE ON THE SELLERS - AND IS SEEKING TO CHARGE US ALL PREMIUMS.
LETS GET 10,000 SELLERS TOGETHER - WE CAN TOGETHER ALL MAKE A DIFFERENCE.
- WE STOOD BY AS EBAY RAISED THEIR LISTING AND FINAL VALUE FEES - AT THE SELLERS COST.
- WE STOOD BY AS EBAY REMOVED MUTUAL FEEDBACK WITHDRAWAL
- IF THE SELLER KNOWS THEY CANNOT REMOVE A NEUTRAL / NEGATIVE FEEDBACK - THE SELLER WILL NOT HELP THE BUYER TO RESOLVING THE ISSUE - HENCE THE BUYER WILL SUFFER - MAKING EBAY A SITE WHERE ITS HARDER TO BOTH SATISFY BUYERS AND SELLERS
- WE STOOD BY AS EBAY STOPPED THE FEEDBACK WITHDRAWAL FOR BUYERS WITH INVALID CONTACT INFORMATION - SO A BUYER WITH FALSE INFORMATION CAN MAKE A FAKE ACCOUNT - MAKE A PURCHASE - HARM THE SELLERS PROFILE - AND THE SELLER IS LEFT HELPLESS WITH NO RECOURSE
- WE STOOD BY WHERE EBAY RESTRICTED SELLERS FROM LEAVING NEUTRAL / NEGATIVE FEEDBACK FOR THE BUYER - SELLERS CANNOT LEAVE APPROPRIATE FEEDBACK FOR NON PAYING BIDDERS OR FAKE EBAY ACCOUNTS - CAUSING EXTREME EXTORTION - AND MAKING THE SELLER ABSORB ALL THE COSTS INCURRED IN THE ADVERTISEMENT AND FINAL VALUE FEE - ULTIMATELY REDUCING THE SERVICE PROVIDED TO THE GOOD EBAY BUYERS
- WE STOOD BY AS EBAY STARTED SUSPENDING EBAY SELLERS - WITH THEIR STRICT AND ABSURD "NON PERFORMANCE POLICY"
- WE STOOD BY AS EBAY TOOK MEDIATION SERVICES AWAY FROM SELLERS USING "SQUARETRADE" - A EBAY COMPANY FOR MEDIATION AND RESOLUTION OF DISPUTES TO LEAD TO HIGHER CUSTOMER SATISFACTION AND FEEDBACK WITHDRAWAL
- WE STOOD BY AS EBAY INTEGRATED THEIR "DSR" - RESTRICTING MANY SELLERS FROM GETTING THEIR ADVERTISEMENTS WORTH - AND NOT BEING SEEN IN THE BUYERS SEARCHES UNDER "BEST MATCH" - ULTIMATELY COSTING SELLERS THOUSANDS OF DOLLARS IN LOST LISTING FEES.
- IF ALL SELLERS ARE PAYING THE SAME AMOUNT FOR LISTING FEE'S - SELLERS VISIBILITY ON THE SITE SHOULD BE EQUITABLE.
- SINCE SCAMMERS OPEN NEW ACCOUNTS - WITH NO RESTRICTIONS / LIMITATIONS - THEY HAVE THE HIGHEST "DSR" ON THE SEARCH - AND ELIMINATING THE POWERSELLERS FROM HAVING THEIR PRODUCTS SEEN - DAMAGING THE POWERSELLERS AND THE BUYERS WHO GET SCAMMED.
- IF EBAY'S GOAL IS CUSTOMER SATISFACTION - THEY COULD HAVE LOOKED INTERNALLY TO SQUARETRADES "WARRANTY" - WHICH 9/10 TIMES JUST TURNS AWAY THE CLIENT WHO MAKES A CLAIM AND JUST REFUNDS THE BUYER THEIR WARRANTY FEES
EBAY COULD HAVE INSTEAD OF PLACING ALL THE PRESSURES ON THE SELLER, USED A FEW PERCENT OF THEIR PROFIT IN CUSTOMER SATISFACTION AND ASSISTING ANY TRANSACTIONS THAT HAVE ISSUES - SIMILAR TO HOW OTHER SITES SUCH AS PRICEGRABBER, AMAZON, AND OVERSTOCK OPERATE - HENCE EBAY ITSELF ENSURING CUSTOMER SATISFACTION AND ELIMINATING BUYER / SELLER'S ABILITY TO TAKE ADVANTAGE OF THE SITE AND OF THE FEEDBACK SYSTEM'S INTEGRITY.
AS SELLERS ON EBAY - WE HAVE SEEN THE CHANGES EBAY HAS HAD FOR THE PAST SEVERAL YEARS. WHERE ORIGINALLY - EBAYS GOAL WAS TO PROVIDE A SAFE - GROWING MARKETPLACE AND TO SUPPORT GROWTH - AS THEY HAVE REACHED A PEAK - INSTEAD OF FOCUSSING ON MARKETTING THEIR SITE AND COMPETING WITH AMAZON, YAHOO, GOOGLE AND SUCH - THEY HAVE TURNED THE RESPONSIBILITY ON THE SELLERS.
WE STOOD BY SEVERAL MONTHS BACK AS EBAY RAISED THEIR FEE'S INCLUDING LISTING AND FINAL VALUE FEES - LOWERING OUR PROFITS - YET STILL EXPECTING HIGHER CUSTOMER SERVICE.
FAIRNESS ON THE SITE HAS BEEN ABANADONED - WE THE SELLERS WILL UNITE TO STAND FOR JUSTICE - WHETHER IT RELATES TO FILING CLASS ACTION AGAINST EBAY, EXPOSING THEIR PRACTICES ON NEWS, MEDIA, AND MANY OTHER CHANNELS TO ENSURE EBAY REPAYS THE COSTS OF DAMAGES THEY ARE CAUSING TO THEIR SELLERS
EBAY HAS IN PLACE POLICIES RESTRICTING AND CLOSING SELLERS IF OVER 5% OF BUYERS LEAVE NEGATIVE, NEUTRAL, OR FILED DISPUTES. FURTHERMORE NOW THEY ARE OVERREACHING - STOPPING SELLERS FROM LEAVING ANYTHING BUT POSITIVE FEEDBACK, AND NO LONGER PERMITTING MUTUAL FEEDBACK WITHDRAW OR MEDIATION THROUGH CHANNELS SUCH AS SQUARETRADE.
IF YOU CARE ABOUT KEEPING YOUR BUSINESS LIVE ON EBAY - AND WISH TO STAND TO MAKE A CHANGE - SUPPORT OUR CAUSE AND SIGN. EBAY WILL BE HUNTING FOR SELLERS IN THE MONTHS TO COME - AND UNLESS WE CAN UNITE AND PUT A STOP TO THEIR UNFAIR PRACTICES - THEY WILL TAKE US ALL OUT OF BUSINESS. EBAY HAS NOW PUT ALL THE COSTS OF KEEPING THEIR NAME ALIVE ON THE SELLERS - AND IS SEEKING TO CHARGE US ALL PREMIUMS.
LETS GET 10,000 SELLERS TOGETHER - WE CAN TOGETHER ALL MAKE A DIFFERENCE.
EBAY COULD HAVE INSTEAD OF PLACING ALL THE PRESSURES ON THE SELLER, USED A FEW PERCENT OF THEIR PROFIT IN CUSTOMER SATISFACTION AND ASSISTING ANY TRANSACTIONS THAT HAVE ISSUES - SIMILAR TO HOW OTHER SITES SUCH AS PRICEGRABBER, AMAZON, AND OVERSTOCK OPERATE - HENCE EBAY ITSELF ENSURING CUSTOMER SATISFACTION AND ELIMINATING BUYER / SELLER'S ABILITY TO TAKE ADVANTAGE OF THE SITE AND OF THE FEEDBACK SYSTEM'S INTEGRITY.
WE STOOD BY SEVERAL MONTHS BACK AS EBAY RAISED THEIR FEE'S INCLUDING LISTING AND FINAL VALUE FEES - LOWERING OUR PROFITS - YET STILL EXPECTING HIGHER CUSTOMER SERVICE.
FAIRNESS ON THE SITE HAS BEEN ABANADONED - WE THE SELLERS WILL UNITE TO STAND FOR JUSTICE - WHETHER IT RELATES TO FILING CLASS ACTION AGAINST EBAY, EXPOSING THEIR PRACTICES ON NEWS, MEDIA, AND MANY OTHER CHANNELS TO ENSURE EBAY REPAYS THE COSTS OF DAMAGES THEY ARE CAUSING TO THEIR SELLERS
EBAY HAS IN PLACE POLICIES RESTRICTING AND CLOSING SELLERS IF OVER 5% OF BUYERS LEAVE NEGATIVE, NEUTRAL, OR FILED DISPUTES. FURTHERMORE NOW THEY ARE OVERREACHING - STOPPING SELLERS FROM LEAVING ANYTHING BUT POSITIVE FEEDBACK, AND NO LONGER PERMITTING MUTUAL FEEDBACK WITHDRAW OR MEDIATION THROUGH CHANNELS SUCH AS SQUARETRADE.
IF YOU CARE ABOUT KEEPING YOUR BUSINESS LIVE ON EBAY - AND WISH TO STAND TO MAKE A CHANGE - SUPPORT OUR CAUSE AND SIGN. EBAY WILL BE HUNTING FOR SELLERS IN THE MONTHS TO COME - AND UNLESS WE CAN UNITE AND PUT A STOP TO THEIR UNFAIR PRACTICES - THEY WILL TAKE US ALL OUT OF BUSINESS. EBAY HAS NOW PUT ALL THE COSTS OF KEEPING THEIR NAME ALIVE ON THE SELLERS - AND IS SEEKING TO CHARGE US ALL PREMIUMS.
LETS GET 10,000 SELLERS TOGETHER - WE CAN TOGETHER ALL MAKE A DIFFERENCE.
- WE STOOD BY AS EBAY RAISED THEIR LISTING AND FINAL VALUE FEES - AT THE SELLERS COST.
- WE STOOD BY AS EBAY REMOVED MUTUAL FEEDBACK WITHDRAWAL
- IF THE SELLER KNOWS THEY CANNOT REMOVE A NEUTRAL / NEGATIVE FEEDBACK - THE SELLER WILL NOT HELP THE BUYER TO RESOLVING THE ISSUE - HENCE THE BUYER WILL SUFFER - MAKING EBAY A SITE WHERE ITS HARDER TO BOTH SATISFY BUYERS AND SELLERS
- WE STOOD BY AS EBAY STOPPED THE FEEDBACK WITHDRAWAL FOR BUYERS WITH INVALID CONTACT INFORMATION - SO A BUYER WITH FALSE INFORMATION CAN MAKE A FAKE ACCOUNT - MAKE A PURCHASE - HARM THE SELLERS PROFILE - AND THE SELLER IS LEFT HELPLESS WITH NO RECOURSE
- WE STOOD BY WHERE EBAY RESTRICTED SELLERS FROM LEAVING NEUTRAL / NEGATIVE FEEDBACK FOR THE BUYER - SELLERS CANNOT LEAVE APPROPRIATE FEEDBACK FOR NON PAYING BIDDERS OR FAKE EBAY ACCOUNTS - CAUSING EXTREME EXTORTION - AND MAKING THE SELLER ABSORB ALL THE COSTS INCURRED IN THE ADVERTISEMENT AND FINAL VALUE FEE - ULTIMATELY REDUCING THE SERVICE PROVIDED TO THE GOOD EBAY BUYERS
- WE STOOD BY AS EBAY STARTED SUSPENDING EBAY SELLERS - WITH THEIR STRICT AND ABSURD "NON PERFORMANCE POLICY"
- WE STOOD BY AS EBAY TOOK MEDIATION SERVICES AWAY FROM SELLERS USING "SQUARETRADE" - A EBAY COMPANY FOR MEDIATION AND RESOLUTION OF DISPUTES TO LEAD TO HIGHER CUSTOMER SATISFACTION AND FEEDBACK WITHDRAWAL
- WE STOOD BY AS EBAY INTEGRATED THEIR "DSR" - RESTRICTING MANY SELLERS FROM GETTING THEIR ADVERTISEMENTS WORTH - AND NOT BEING SEEN IN THE BUYERS SEARCHES UNDER "BEST MATCH" - ULTIMATELY COSTING SELLERS THOUSANDS OF DOLLARS IN LOST LISTING FEES.
- IF ALL SELLERS ARE PAYING THE SAME AMOUNT FOR LISTING FEE'S - SELLERS VISIBILITY ON THE SITE SHOULD BE EQUITABLE.
- SINCE SCAMMERS OPEN NEW ACCOUNTS - WITH NO RESTRICTIONS / LIMITATIONS - THEY HAVE THE HIGHEST "DSR" ON THE SEARCH - AND ELIMINATING THE POWERSELLERS FROM HAVING THEIR PRODUCTS SEEN - DAMAGING THE POWERSELLERS AND THE BUYERS WHO GET SCAMMED.
- IF EBAY'S GOAL IS CUSTOMER SATISFACTION - THEY COULD HAVE LOOKED INTERNALLY TO SQUARETRADES "WARRANTY" - WHICH 9/10 TIMES JUST TURNS AWAY THE CLIENT WHO MAKES A CLAIM AND JUST REFUNDS THE BUYER THEIR WARRANTY FEES
EBAY COULD HAVE INSTEAD OF PLACING ALL THE PRESSURES ON THE SELLER, USED A FEW PERCENT OF THEIR PROFIT IN CUSTOMER SATISFACTION AND ASSISTING ANY TRANSACTIONS THAT HAVE ISSUES - SIMILAR TO HOW OTHER SITES SUCH AS PRICEGRABBER, AMAZON, AND OVERSTOCK OPERATE - HENCE EBAY ITSELF ENSURING CUSTOMER SATISFACTION AND ELIMINATING BUYER / SELLER'S ABILITY TO TAKE ADVANTAGE OF THE SITE AND OF THE FEEDBACK SYSTEM'S INTEGRITY.
To: eBay Management
We, the undersigned look to show ebay that the sellers do represent a common interest of fairness in the marketplace.
We demand that the New Feedback policies which eBay has placed be immediately removed and that ebay allows sellers to leave feedback as the seller feels appropriate - and more importantly that feedback withdrawl is allowed once again.
We demand that the SNPP (SELLERS NON PERFORMANCE POLICY) be removed from ebay and that powersellers are rewarded with the benefits that they are currently receiving.
We, the undersigned look to show ebay that the sellers do represent a common interest of fairness in the marketplace.
We demand that the New Feedback policies which eBay has placed be immediately removed and that ebay allows sellers to leave feedback as the seller feels appropriate - and more importantly that feedback withdrawl is allowed once again.
We demand that the SNPP (SELLERS NON PERFORMANCE POLICY) be removed from ebay and that powersellers are rewarded with the benefits that they are currently receiving.
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We signed the "eBay Sellers Association : UNFAIR FEEDBACK POLICY " petition!
# 135:
5:36 am PDT, Sep 6,
Name not displayed, Australia
This feedback policy is ridiculous. EVERYONE has not just the right, but also the responsibility, to be honest about their business transactions. eBay is slowly taking our rights away. I'm finding another auction site next time I want to sell something. So long, eBay. You suck.
This feedback policy is ridiculous. EVERYONE has not just the right, but also the responsibility, to be honest about their business transactions. eBay is slowly taking our rights away. I'm finding another auction site next time I want to sell something. So long, eBay. You suck.
# 134:
9:10 pm PDT, Sep 4,
Simon Rozendaal, Canada
Ebay's unfair seller performance policy destroyed my 5 year business. Was a Platinum Power Seller, many many repeat customers, 38,000 + positive feedbacks from 13000+ eBay users....what a load of crap this new policy is - it will just make other online sites that much bigger & better as eBay loses it's sellers
Ebay's unfair seller performance policy destroyed my 5 year business. Was a Platinum Power Seller, many many repeat customers, 38,000 + positive feedbacks from 13000+ eBay users....what a load of crap this new policy is - it will just make other online sites that much bigger & better as eBay loses it's sellers
# 133:
7:16 pm PDT, Sep 3,
Sandy HateseBay, Florida
I am no longer selling on eBay and opened my own site www.discountfashionboutique.com that is made up of everything I had on eBay now listed as a buy it now. I suggest everyone email there customers and make up there own site. If anyone would like to sell anything on my site I will give them a page and they can sell what they want. I would love to get a bunch of powersellers and all sell on the same site and share our customers. Do not let your customers get away sellers! Ebay increased our fees which makes sellers increase there starting price whcih hurts the buyers. The entire eBay system is horrible. I feel bad for buyers and sellers. With my own site I have much lower prices and always give free shipping. I would sell an Anthropologie top for 50 on eBay and just make a few bucks. Now I can sell it for 30 and make a profit. Get your own site!!
I am no longer selling on eBay and opened my own site www.discountfashionboutique.com that is made up of everything I had on eBay now listed as a buy it now. I suggest everyone email there customers and make up there own site. If anyone would like to sell anything on my site I will give them a page and they can sell what they want. I would love to get a bunch of powersellers and all sell on the same site and share our customers. Do not let your customers get away sellers! Ebay increased our fees which makes sellers increase there starting price whcih hurts the buyers. The entire eBay system is horrible. I feel bad for buyers and sellers. With my own site I have much lower prices and always give free shipping. I would sell an Anthropologie top for 50 on eBay and just make a few bucks. Now I can sell it for 30 and make a profit. Get your own site!!
# 132:
2:21 pm PDT, Sep 3,
Name not displayed, Maryland
# 131:
4:28 pm PDT, Aug 25,
Name not displayed, California
Buyer made three false statements about me and eBay STILL won't remove the negative feedback even though the buyer violated one of their policies!
Buyer made three false statements about me and eBay STILL won't remove the negative feedback even though the buyer violated one of their policies!
# 130:
2:27 pm PDT, Aug 24,
Name not displayed, Florida
Now they are making check and money order payments illegal on ebay. They want to give buyers unfair leverage even when they have absolutely no ground whatsoever to file a dispute or chargeback. They intend to completely have total control over the terms of sales while at the same time claiming they are out of it.
Now they are making check and money order payments illegal on ebay. They want to give buyers unfair leverage even when they have absolutely no ground whatsoever to file a dispute or chargeback. They intend to completely have total control over the terms of sales while at the same time claiming they are out of it.
# 129:
5:01 pm PDT, Aug 22,
DAVID RIDDLE, California
IMPORTANT: PLEASE READ THIS LETTER, IT EFFECTS YOU! Dear valued customer, Would you please take the time to read the following before leaving us feedback or assigning us “stars” on the DSR (Detailed Seller Rating). On aug. 20th 2008, eBay moved the goal posts and changed the seller requirements (again) concerning feedback; now making it near impossible for honest professional sellers like us to remain on the site if you don’t help us in this situation. Did you know that when you click on four out of five DSR stars (a B+ grade in the real world); this Is a failing grade for every seller on eBay? The new rules require a minimum of “4.3 stars” in each of the four categories of the DSR. If you don’t voluntarily leave sellers five out of five stars in all four DSR categories, we will all be removed from the site! THIS IS NOT A JOKE, eBay recently removed us from the site for three weeks due to “Seller Non-performance” because of one negative, one neutral and a single 4.2 DSR category (shipping time) that were determined over a single 30-day period! We are not alone; without warning eBay has automatically done this to thousands of other absolutely good sellers ( for proof: Google “eBay non-performing seller”) eBay’s ridiculous new statistics program threw out 9-1/2 years of unrivaled commitment to customer satisfaction and determines the survival of our business with a “30-day rolling sample window”. With more than 10,800+ total positive customer ratings, we have always offered the eBay community; unique, useful and fully guaranteed technical products. In addition, we have also provided everyone free personal expert technical assistance through our toll free (800-544-3746) help line, with or without a purchase. Could eBay possibly believe that these changes will help you the buyer have a better eBay experience? The answer is obvious, if eBay management persists in this direction, the only experience eBay buyers will have in the future is the loss of dedicated, hardworking, and ethical sellers like myself and many thousands of others. The magic of eBay has always been the sites’ diverse marketplace, “where cottage industry became global”. When all the sellers of unique new and used goods disappear; eBay will become just another web site hawking automated electronic shopping carts filled with imported consumer goods! With your help and my commitment maybe we can bring the magic back to eBay. Please call me if you have any questions. Thank you for your patronage and support, David Riddle P.S. if you would like to receive a copy of the comprehensive article: ”There are lies, damn lies and then there are [eBay] statistics” that I wrote about this travesty of eBay’s managements “new ideas”, please call me! (This article was viewed by eBay’s “trust and safety” department and in 14-hours I was reinstated on the site, with restrictions of coarse!).
IMPORTANT: PLEASE READ THIS LETTER, IT EFFECTS YOU! Dear valued customer, Would you please take the time to read the following before leaving us feedback or assigning us “stars” on the DSR (Detailed Seller Rating). On aug. 20th 2008, eBay moved the goal posts and changed the seller requirements (again) concerning feedback; now making it near impossible for honest professional sellers like us to remain on the site if you don’t help us in this situation. Did you know that when you click on four out of five DSR stars (a B+ grade in the real world); this Is a failing grade for every seller on eBay? The new rules require a minimum of “4.3 stars” in each of the four categories of the DSR. If you don’t voluntarily leave sellers five out of five stars in all four DSR categories, we will all be removed from the site! THIS IS NOT A JOKE, eBay recently removed us from the site for three weeks due to “Seller Non-performance” because of one negative, one neutral and a single 4.2 DSR category (shipping time) that were determined over a single 30-day period! We are not alone; without warning eBay has automatically done this to thousands of other absolutely good sellers ( for proof: Google “eBay non-performing seller”) eBay’s ridiculous new statistics program threw out 9-1/2 years of unrivaled commitment to customer satisfaction and determines the survival of our business with a “30-day rolling sample window”. With more than 10,800+ total positive customer ratings, we have always offered the eBay community; unique, useful and fully guaranteed technical products. In addition, we have also provided everyone free personal expert technical assistance through our toll free (800-544-3746) help line, with or without a purchase. Could eBay possibly believe that these changes will help you the buyer have a better eBay experience? The answer is obvious, if eBay management persists in this direction, the only experience eBay buyers will have in the future is the loss of dedicated, hardworking, and ethical sellers like myself and many thousands of others. The magic of eBay has always been the sites’ diverse marketplace, “where cottage industry became global”. When all the sellers of unique new and used goods disappear; eBay will become just another web site hawking automated electronic shopping carts filled with imported consumer goods! With your help and my commitment maybe we can bring the magic back to eBay. Please call me if you have any questions. Thank you for your patronage and support, David Riddle P.S. if you would like to receive a copy of the comprehensive article: ”There are lies, damn lies and then there are [eBay] statistics” that I wrote about this travesty of eBay’s managements “new ideas”, please call me! (This article was viewed by eBay’s “trust and safety” department and in 14-hours I was reinstated on the site, with restrictions of coarse!).
# 128:
7:39 pm PDT, Aug 20,
Name not displayed, California
# 127:
11:53 am PDT, Aug 19,
Byron Ballinger, Maine
It seems as if EBAY has positioned itself to cater to the buyers at all costs to the sellers. The new feedback system is by far the most unrealistic means of gauging a seller's customer service skills and job performance. It basically allows any buyer to hold all power over the seller by letting him/her give negative feedback for any transaction while the seller is required to give only a positive rating for all transactions,even the worst ones. Why is it that sellers aren't given a star system of feedback to gauge the buyers' performance. Afterall,it does take two to tango !This one-sided system of eBay is lopsided at best and smacks of totalitarianism,thus undermining any sense of democracy or fairness. For me it appears that eBay plays the fiddle and reqiuires the seller to dance to any frivolous tune they desire to play ! Perhaps the sellers should unite and consider a class action suit against eBay for unfair business practices ! The key element to keep in mind here is that without sellers there would be absolutely no buyers. It's not a question of the chicken and egg,for the sellers had to arrive first !
It seems as if EBAY has positioned itself to cater to the buyers at all costs to the sellers. The new feedback system is by far the most unrealistic means of gauging a seller's customer service skills and job performance. It basically allows any buyer to hold all power over the seller by letting him/her give negative feedback for any transaction while the seller is required to give only a positive rating for all transactions,even the worst ones. Why is it that sellers aren't given a star system of feedback to gauge the buyers' performance. Afterall,it does take two to tango !This one-sided system of eBay is lopsided at best and smacks of totalitarianism,thus undermining any sense of democracy or fairness. For me it appears that eBay plays the fiddle and reqiuires the seller to dance to any frivolous tune they desire to play ! Perhaps the sellers should unite and consider a class action suit against eBay for unfair business practices ! The key element to keep in mind here is that without sellers there would be absolutely no buyers. It's not a question of the chicken and egg,for the sellers had to arrive first !
# 126:
8:46 am PDT, Aug 18,
Name not displayed, Ohio
The new feedback policy is very unfair to sellers. I have had a buyer take full advantage of that. I had listed an item and I had stated said no returns (due to hygienic/saftey reasons) Item is an OPENED package about three times in the listing, in bold capital letters. The buyer emailed me I want a refund, the package was opened, if you do not I will destroy your reputation. Ebay told me not to respond to the buyers email and trust and saftey should take care of it, live help also suggested this twice. Ebay also advised trust and saftey will remove the negative feedback. So 2 or 3 days later I of course receive unnessasary negative feedback saying " Warning scam ebay seller, do not learn the hard way like me" Well after sending the email to ebay, and all the communication trust and saftey said they will not remove it. They said it didnt meet the qualificatons, and I would have to get a "court order" to remove the feedback. Trust and saftey agreed with me and awknowledged everything, they just said its the buyers right to leave feedback (as long as it does not contain profanity). So this is a prime example of a seller taking full advanage of the new rule. This is completley unfair to me as I did not deserve the negative feedback on my 100% positive feedback rating. The buyer got away with threatoning me, and uncalled for negative feedback.
The new feedback policy is very unfair to sellers. I have had a buyer take full advantage of that. I had listed an item and I had stated said no returns (due to hygienic/saftey reasons) Item is an OPENED package about three times in the listing, in bold capital letters. The buyer emailed me I want a refund, the package was opened, if you do not I will destroy your reputation. Ebay told me not to respond to the buyers email and trust and saftey should take care of it, live help also suggested this twice. Ebay also advised trust and saftey will remove the negative feedback. So 2 or 3 days later I of course receive unnessasary negative feedback saying " Warning scam ebay seller, do not learn the hard way like me" Well after sending the email to ebay, and all the communication trust and saftey said they will not remove it. They said it didnt meet the qualificatons, and I would have to get a "court order" to remove the feedback. Trust and saftey agreed with me and awknowledged everything, they just said its the buyers right to leave feedback (as long as it does not contain profanity). So this is a prime example of a seller taking full advanage of the new rule. This is completley unfair to me as I did not deserve the negative feedback on my 100% positive feedback rating. The buyer got away with threatoning me, and uncalled for negative feedback.
# 125:
2:57 pm PDT, Aug 17,
Name not displayed, Missouri
I had never rec'd neg. feedback til ebay started this new thing,.. I have paid ebay a lot of money & they prefer to help and protect the people from whom they get NOTHING. Now I have 1 undeserved neg. & no way to get it off. I'm so upset about this and can do nothing. How frustrating. This jerk did not even give me a chance to do anything. They know they are not going to get reciprocal so why should they care?? This is about the most unfair thing I've ever come across. Especially since ebay will do nothing to help me. They act like it's nothing. I guess they have enough sellers that I don't matter. Well, if enough people get mad enough, it will matter.
I had never rec'd neg. feedback til ebay started this new thing,.. I have paid ebay a lot of money & they prefer to help and protect the people from whom they get NOTHING. Now I have 1 undeserved neg. & no way to get it off. I'm so upset about this and can do nothing. How frustrating. This jerk did not even give me a chance to do anything. They know they are not going to get reciprocal so why should they care?? This is about the most unfair thing I've ever come across. Especially since ebay will do nothing to help me. They act like it's nothing. I guess they have enough sellers that I don't matter. Well, if enough people get mad enough, it will matter.
# 124:
7:47 am PDT, Aug 17,
Kelly Kemp, California
# 123:
1:26 pm PDT, Aug 14,
Bruce Mobley, Arkansas
Buyer had over 50 negatives that he had left for sellers yet can't get a negative. He a Joke. Why not show the Negatives that the buyers have left. It also shows what kind of person he is.
Buyer had over 50 negatives that he had left for sellers yet can't get a negative. He a Joke. Why not show the Negatives that the buyers have left. It also shows what kind of person he is.
# 122:
9:40 am PDT, Aug 13,
Name not displayed, Pennsylvania
Ten years as a top notch seller on eBay right down the drain. Since Feedback and DSR changes we have had more deadbeats, extortion attempts and outright lying by feral buyers than we had in all those years. EBay got several hundred dollars per month from us, we had 24% repeat customers, a 99.99% feedback score and shipped over 30,000 items with virtually "zero" damage. EBay(read Donahoe) says we're mom & pop flea marketers and they don't need our kind anymore. Well Mr. Donahoe, sellers like me and my wife are what made eBay what it was in it's best days, before your unwelcome arrival, and when enough of our type leave, we'll see you fail. Just as much as I was once proud to have been a part of eBay's rise, so will I be proud to be a part of it's demise.
Ten years as a top notch seller on eBay right down the drain. Since Feedback and DSR changes we have had more deadbeats, extortion attempts and outright lying by feral buyers than we had in all those years. EBay got several hundred dollars per month from us, we had 24% repeat customers, a 99.99% feedback score and shipped over 30,000 items with virtually "zero" damage. EBay(read Donahoe) says we're mom & pop flea marketers and they don't need our kind anymore. Well Mr. Donahoe, sellers like me and my wife are what made eBay what it was in it's best days, before your unwelcome arrival, and when enough of our type leave, we'll see you fail. Just as much as I was once proud to have been a part of eBay's rise, so will I be proud to be a part of it's demise.
# 121:
6:36 pm PDT, Aug 11,
Name not displayed, New York
I find this very unfair to the seller. I've had good feedback in the past. Now I'm getting unfair feedback that I cannot defend. If I don't see any changes soon I will be leaving Ebay.
I find this very unfair to the seller. I've had good feedback in the past. Now I'm getting unfair feedback that I cannot defend. If I don't see any changes soon I will be leaving Ebay.
# 120:
2:43 pm PDT, Aug 11,
Name not displayed, United Kingdom
this feedback is so unfair i work hard on ebay have had very good feedback now i am getting some bad feedback for no reason i can not defend my self we pay your fees if there was a next place like you i could use i would never use ebay again
this feedback is so unfair i work hard on ebay have had very good feedback now i am getting some bad feedback for no reason i can not defend my self we pay your fees if there was a next place like you i could use i would never use ebay again
# 119:
10:20 pm PDT, Aug 9,
Allan Honey, Australia
cons are getting away with con tricks on ebay,ebay australia must be stopped PRONTO allan honey
cons are getting away with con tricks on ebay,ebay australia must be stopped PRONTO allan honey
# 118:
12:12 pm PDT, Aug 7,
Justine Riches, Pennsylvania
This new feedback system in UNFAIR. The more I do to improve my business the lower my DSRs are. Buyers do not realize that anything below a 5 star is sub par by eBay standards. How are we supposed to run a business this way. Something has to be done and SOON!!!!!
This new feedback system in UNFAIR. The more I do to improve my business the lower my DSRs are. Buyers do not realize that anything below a 5 star is sub par by eBay standards. How are we supposed to run a business this way. Something has to be done and SOON!!!!!
# 117:
5:38 am PDT, Aug 6,
Christopher McKnight, United Kingdom
There a many dishonest buyers. The buyer only has to say he has not received the goods, even if seller has signed proof of delivery from a courier. The buyer just has to say 'it may have been signed in my name but it does not mean it was me' and Paypal will refund them. Awful! They then just leave you a negative feedback to finish the deal. Is there a name and shame site for eBay sellers?
There a many dishonest buyers. The buyer only has to say he has not received the goods, even if seller has signed proof of delivery from a courier. The buyer just has to say 'it may have been signed in my name but it does not mean it was me' and Paypal will refund them. Awful! They then just leave you a negative feedback to finish the deal. Is there a name and shame site for eBay sellers?
# 116:
4:31 pm PDT, Aug 4,
Cary Crandall, California
# 115:
5:19 pm PDT, Aug 3,
KATE BERGEN, Canada
as being a lawyer for 12 years, and looking over ebays contracts for the sellers and buyer. I AM more then certian that their is one hell of a class action suit to bring ebay to their knees. I to have tried to help friend on ebay and have seen the unjustice way buyers lie, and ebay dose nothing about it. I believe this is the time that sellers band together and make one hell of a diference. There will always be another auction house that will bring down ebay!!!! We all need to band together and send them flying. AND all we have to do is file small claim actions against the company. Unfair feedback should be able to have a second party listen to both sides. AT THIS RATE, there will be sellers looking for a few stupid sellers!!!!!!! Look at your rights under the federal law for your country!!!!!YOU WILL BE SURPRISED WHAT RIGHT YOU HAVE!!!!!!!!!!!!!!!!!
as being a lawyer for 12 years, and looking over ebays contracts for the sellers and buyer. I AM more then certian that their is one hell of a class action suit to bring ebay to their knees. I to have tried to help friend on ebay and have seen the unjustice way buyers lie, and ebay dose nothing about it. I believe this is the time that sellers band together and make one hell of a diference. There will always be another auction house that will bring down ebay!!!! We all need to band together and send them flying. AND all we have to do is file small claim actions against the company. Unfair feedback should be able to have a second party listen to both sides. AT THIS RATE, there will be sellers looking for a few stupid sellers!!!!!!! Look at your rights under the federal law for your country!!!!!YOU WILL BE SURPRISED WHAT RIGHT YOU HAVE!!!!!!!!!!!!!!!!!
# 114:
9:08 am PDT, Aug 3,
Name not displayed, California
What was once fun and exciting has now become my worst nightmare. Since the Ebays feedback change I have been blackmailed, riped off and bashed from sellers. I conduct myself honestly. I have high values for what I purchase myself and carry that through with what I sell. I have had people buy things from me and dismantle and break them and then they turn it into paypal and ebay saying that it was not as described and I have to send them a full refund for an item that was perfect when it left my home and has come back to me in pieces. I contacted Ebay and told them of the situation and they gave me the brush off and basically said, too bad for you. My mom recently sold a saddle to a person with nearly 1000 positive feedback. A month later she received a letter from her bank stating the check had bounced. For 500.00. She contacted Ebay and got no help. It turns out that this person since the new feedback policy had done this to many other sellers. Where is the fairness in all of this? Ebay has become a place for buyers and is offering no protection to its sellers. What they dont seem to understand is that without sellers there will be no buyers. No buyers means, no income for them. If this continues on much longer I am sure that Ebay will soon become just a memory, as they will no longer be in business. Maybe the economy will get better if Ebay does close its doors. It will make us have to get out of the house to get what we need and want the old fashioned way instead of sitting on our butts surfing the net. I have a number of friends that were selling over $10,000.00 per month and they have all left because of the new changes. I too will be joining them. Ta-Ta Ebay!
What was once fun and exciting has now become my worst nightmare. Since the Ebays feedback change I have been blackmailed, riped off and bashed from sellers. I conduct myself honestly. I have high values for what I purchase myself and carry that through with what I sell. I have had people buy things from me and dismantle and break them and then they turn it into paypal and ebay saying that it was not as described and I have to send them a full refund for an item that was perfect when it left my home and has come back to me in pieces. I contacted Ebay and told them of the situation and they gave me the brush off and basically said, too bad for you. My mom recently sold a saddle to a person with nearly 1000 positive feedback. A month later she received a letter from her bank stating the check had bounced. For 500.00. She contacted Ebay and got no help. It turns out that this person since the new feedback policy had done this to many other sellers. Where is the fairness in all of this? Ebay has become a place for buyers and is offering no protection to its sellers. What they dont seem to understand is that without sellers there will be no buyers. No buyers means, no income for them. If this continues on much longer I am sure that Ebay will soon become just a memory, as they will no longer be in business. Maybe the economy will get better if Ebay does close its doors. It will make us have to get out of the house to get what we need and want the old fashioned way instead of sitting on our butts surfing the net. I have a number of friends that were selling over $10,000.00 per month and they have all left because of the new changes. I too will be joining them. Ta-Ta Ebay!
# 113:
2:23 pm PDT, Aug 2,
Andi Alnwick, New York
# 111:
2:35 pm PDT, Jul 30,
Name not displayed, Texas
Ebay's unfair feedback policy is driving away sellers. If there are no sellers there are no buyers DUH! Plus, as the seller has to pay ebays seller fees and still no say in the feedback?
Ebay's unfair feedback policy is driving away sellers. If there are no sellers there are no buyers DUH! Plus, as the seller has to pay ebays seller fees and still no say in the feedback?
# 110:
1:21 pm PDT, Jul 29,
Name not displayed, Illinois
eBay stock is steadily going down. This is only the beginning. They will fall. And its their own fault. If anyone has suggestions on how to speed up the process let us know.
eBay stock is steadily going down. This is only the beginning. They will fall. And its their own fault. If anyone has suggestions on how to speed up the process let us know.
# 109:
10:10 pm PDT, Jul 28,
JOHN SPENCER, Canada
ive been selling on ebay for 1 year now, a buyer with zero feedback won my auction 510.00, he didnt pay for 30 days. i phoned ebay they said cant do anything. EBAY THIS IS AN EXAMPLE OF YOUR FUTURE- HEY HEY HEY GOOD BYE SOON. EVERYONE GO SELL ON CRAIGSLIST OR KIJIJI, THERES NO FEES!!!!!!!!!!!!!!!!
ive been selling on ebay for 1 year now, a buyer with zero feedback won my auction 510.00, he didnt pay for 30 days. i phoned ebay they said cant do anything. EBAY THIS IS AN EXAMPLE OF YOUR FUTURE- HEY HEY HEY GOOD BYE SOON. EVERYONE GO SELL ON CRAIGSLIST OR KIJIJI, THERES NO FEES!!!!!!!!!!!!!!!!
# 108:
9:05 pm PDT, Jul 28,
Jodie Albaugh, Illinois
# 107:
7:38 pm PDT, Jul 28,
Name not displayed, Ohio
EBAY IS DISTROYING ITSELF !!!!
EBAY IS DISTROYING ITSELF !!!!
# 106:
5:55 pm PDT, Jul 28,
Name not displayed, Texas
# 105:
5:06 pm PDT, Jul 28,
Barbie Coates, North Carolina
I've been a seller for 6 years. I just can't take anymore crap from this company!!
I've been a seller for 6 years. I just can't take anymore crap from this company!!
# 104:
4:12 pm PDT, Jul 28,
Tony Gutierrez, California
The feedback policy is ridiculous The Fees are High so I pass it on to the Consumer. It is not fair for both parties things I sell should really sell for $10-$50 dollars less but I have to cover my fees
The feedback policy is ridiculous The Fees are High so I pass it on to the Consumer. It is not fair for both parties things I sell should really sell for $10-$50 dollars less but I have to cover my fees
# 103:
3:51 pm PDT, Jul 28,
Name not displayed, Washington
I agree, Ebay has become too powerful for their own good and having way too much control. They are overstepping too many boundaries!!!
I agree, Ebay has become too powerful for their own good and having way too much control. They are overstepping too many boundaries!!!
# 102:
3:49 pm PDT, Jul 28,
Debbie Ybarra, California
I should at least be able to leave a negative for a buyer who doesn't respond the the Unpaid Item Dispute. Or AT LEAST display their unpaid item strikes for other sellers to see!!! Puh-leeeze! Isn't that obvious?
I should at least be able to leave a negative for a buyer who doesn't respond the the Unpaid Item Dispute. Or AT LEAST display their unpaid item strikes for other sellers to see!!! Puh-leeeze! Isn't that obvious?
# 101:
3:00 pm PDT, Jul 28,
Jude Hodge, Oregon
THE lower search standard on DSR's is ridiculous! They should charge less if you get less!
THE lower search standard on DSR's is ridiculous! They should charge less if you get less!
