Recent examples in the media of cruelty, neglect and abuse of vulnerable people in our society are horrendous and are only the tip of the iceberg!
The fact that so few people have been prosecuted and imprisoned, without tough action being taken against the individual companies that employ them, is unbelievable!
At some time in our life, most of us will have grandparents or parents in Care Homes and these places should be like first class hotels, not dungeons!