Dragon Age Inquisition Crashes Frequently on Old Gen Consoles- Fix It!

Currently Bioware- the company that made Inquisition, are ignoring a growing number of PS3 and Xbox 360 owners, (primarily those who own the older versions of those consoles), who are complaining that their game simply doesn't work. Even when those complaints are raised on Bioware's own forums or to EA Help they seem only to willing to ignore those voices.

These are not minor quibbles, for example this is a game that often simply will not play for more than a few minutes at a time without crashing- either freezing on the PS3 or causing a false disc unreadable error on the Xbox 360.

Bioware before it released the game was proud to announce that the game was incredibly expansive and a "tight fit" on the old gen consoles, it seems they bit off more than they could chew.

This petition is being started to prompt Bioware into finding solutions to the various problems which are detailed here:

http://forum.bioware.com/topic/522013-old-gen-ps3-and-xbox360-master-thread-bioware-please-fix-these-issues/

But, also more importantly, to address the issue that, if this game cannot be fixed, there are many who now own the game but are unable to get a refund for it because, as loyal Bioware customers, they held onto their copies- expecting the patches that Bioware promised to fix these problems.

Please help by signing- to either get Bioware to fix a broken game or to at least refund those who bought the game in good faith.

Thanks!




Dear Bioware,


Currently, as you are more than aware, there are a number of old gen console owners who can't play Dragon Age Inquisition due to it crashing every ten minutes with a disc unreadable error on the xbox 360 and random freezes on the ps3.

There are a lot of customers on your own forum who have been complaining about this for weeks with no real response from yourselves other than being told to report their issues to EA Help- who cannot provide answers to these problems.


There was only so many times people could be told to reinstall their game, delete the cache on their hard drive, try new copies of the game, etc before the realisation was made that this was a fundamental, if intermittant flaw - ( by which I mean, one interdependent on motherboard, disc drive etc of specific console's iterations), a fault with the product itself.



Here's the thread discussing this with close to 100,000 views now
http://forum.bioware.com/topic/522013-old-gen-ps3-and-xbox360-master-thread-bioware-please-fix-these-issues/

We are not asking for miracles.


Few of us when buying the game for an old gen console would expect it to run as smoothly as the next gen console versions and certainly I myself never expected it to look as pretty. However what we did expect was a game that worked. Or an apology and a full refund. Many people have hung onto their copies patiently waiting for Bioware to fix this- only to be ignored, and to have the game no longer be worth- in terms of trading it in, what they paid for it.


I have loved Bioware games since Jade Empire and have never felt the need before to complain about your products or those of any other game manufacturer- but you have sold a game that for many of us is literally unplayable- frequently crashing every ten minutes or so.


These are not trivial bugs.


Do you not think you have a duty to fix it?


And a duty to keep us informed when that fix is coming?


If not a public apology and a refund is surely only fair.


Do the right thing.



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