Remove Ocelon as a Mortage servicing company

They are not acknowledging Mortage payments. They received money back from philadelphia city revenue for duplicate real estate taxes yet they did not give me credit for it. On going battles since refinancing with Equitlity One in 2001
Plumer and Associate's Mortage broker did notvkeep her word in making I can continue on the installment program for Real Estate taxes. If Equity one had told me that they would never accept it. I could have gone back to the Mortage broker
I always had to show proof and did so for 3 years in July with the help of the Assisant to the Vice President and letter from the city verifing this program
I received an threat of flrclosure in 2008 with 3 specific missing checks. I sent ($15 each) 5 Federal express packages showing Front and back of checks for those specific checks
Never a response. Never stating they want to. Hange things
I made a mistake of telling them I am hearing impaired. What other logistics can it be?
After foreclosure threats whereas I could not get an attorney because of my funny voice. I went to Philly save our home ( not great because of my locked gate- one attorney say he could won on that alone- they should have done an Intake with an attorney). Clarify and them were working with civil actions documents and conference calls with the relationship counselor . Every conversation the relationship counselor stated species missing checks. I was able to show every time Front and back of these checks
They did not 90 percent of the time respect my need for English speaking relationship counselor - one time they did and Adam stated I made all the payments
Whoops he was out. I recorded it but it's not legal
Because if they make me do Respa
Then I will fight to have thecrecording presented because of theirccrookiness
The number sheets itself showed I made payments but they put it towards real restate taxes I already was paying. They received payments back on that.
But they still went ahead and tried to foreclose on me.
No honestly ever on that
Never responded to my and attornies request for information
To this day
Now in response to an complaint made with Consumer Finance 5/05/2017
They stated they are not responsible for any past mistakes made
This is a a servicing company that are specific to fix errors that they assumed that I the owner made- not the mistakes that the Mortage company made so that response is incorrect/ misleading/ bogus
If the companies were honest
1) letter would have been sent to me stating they do not like the installment real estate tax program
OR they could have offered to have me included taxes and Mortage together
Never offered that
And most importantly never stated on my Mortage statement that were escowing taxes
2) reponded to my attorney and my request for answers
Never ever
3 years after foreclosure were threatening - an attorney finally figure out the issue that I was on an installment program
Never stated by attornies
Just wasting time in court for me to show missing checks that were not missing
In complaint response mentioned Aug 2010- shown in last court time is not missing either
The courts were getting aggravated with me with no merits
I want my house free and clear as a remedy
They are liable Respa way - I would win on the number sheets alone
They had atvone point ( stupid me) had more than enough money to pay for house and they let it float with lossof interest and lost of safety in future
So crooked. This company.
Let's get this company out of business
April 27 th. Consumer finance filed a complaint against them for a lack of a stronger word dishonesty in dealing with consumers
Maryland and New York have done actions against them
Their foreclosure and other actions should be suspended in all states
Please sign
And if you are a victim, please go to Consumer complaint- it helps
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