This is Abdullah from the Kingdom of Saudi Arabia, a hardware enthusiast and a big fan of yours.
On the behalf of my friends and other members of one of the largest hardware and tech communities in the whole Arabian area, www.adslgate.com
, I am writing to you.
We have been experiencing a problem with your authorized retailer in Saudi Arabia, naming Soft Land
. The problem lies behind their high and unjustified pricing. In fact, they have several hardware shops scattered around Saudi Arabia with different names but all belong to the same owner !!
This way, they were able to manipulate the prices of the products by deluding us into thinking that Corsair products have a fixed price (or a tiny slightly variable price). What I am trying to say is, when you visit four different shops with four different names, whom are the only ones who sell Corsair products, and all have the same pricing for Corsair products, you would be left under the impression that this is the actual price of the product, which is by the way extremely high with 30% difference form MSRP in most cases.
It's worth mentioning that they don't pay income tax as we don't have it in Saudi Arabia.
Knowing that our Consumer Protection Agency has not been doing it's homework monitoring and regulating prices, we found ourselves having only one solution to go for which is sending directly to you, CORSAIR the manufacturer that we grew to love and appreciate.
We have been hearing all good things and high praise for your warranty policies and customer service; and we are longing to have some of that in Saudi Arabia.
Please, contact Soft Land and take an action against their greedy administration.
We are on a hold, and committed not to buy any hardware, including Corsair's, from them at the time being until a change occurs.