To help protect consumers from the so-called "free"
car buying services which can add up to $400 of
additional cost. I am asking the FTC to require
disclosure of these fees to the consumer by these companies.
- * So called "free" on-line buying services are not free
- * 9.7% TrueCar savings from MSRP is less than Edmunds 12.1%
- * TrueCar says its revenue was $100 million in 2011 and should be $300 million in 2012. Consumers are paying this revenue.
- * How much of this $100-$300 million is paid in kickbacks to your "free" buying service? You have a right to know.
- * Protect your identity: don't give out your name or personal information to any buying service.
To: Federal Trade Commission (FTC)
TrueCar provides an Internet based car buying
service. The service claims to provide a price
certificate based on market prices that a consumer
uses to purchase the vehicle of their choice from
a "TrueCar Certified Dealer." TrueCar promotes
its service to consumers as "Always FREE." In
fact, the service is not free because TrueCar
charges the dealer up to $400 for referring
the consumer to the dealer. Obviously, if
the dealer is paying $400 for a referral
the service is not "free" and TrueCar should be
required to disclose this fact to consumers. I
support the Stop Auto Fraud FTC Complaint about
TrueCar and buying services.
Sincerely,
The Petition Signer
