- Signatures: 81
- Goal: 5,000
- Deadline: 9-12-2003
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The telephone and internet customers of T&T who are TSTT's most valuable income resource demand specific changes to the services so that 'service' will be brought back into the mission and motto for TSTT.
| Number | Date | Prefix | Name | State | Do you think TSTT's monopoly is bad for telecommunications customers in T&T | Do you think TSTT is doing their best to serve T&T? | Would you join in peaceful protest actions if demands listed in the petitio |
|---|---|---|---|---|---|---|---|
| 83 | 3:11 pm PST, Jan 14 | Mr. | Anonymous | yes | no | no | |
| 81 | 4:45 pm PDT, Oct 9 | Anonymous | Armed Forces Americas | ||||
| 80 | 4:28 am PDT, Oct 8 | Anonymous | Armed Forces Americas | ||||
| 79 | 7:25 am PDT, Oct 4 | Susan J Kennedy | New York | ||||
| 78 | 1:37 am PDT, Sep 11 | Anonymous | Oregon | ||||
| 77 | 4:05 pm PDT, Aug 29 | Patterson Mitchuson | Kentucky | ||||
| 76 | 8:34 pm PDT, Aug 16 | konrad bis | Illinois | ||||
| 74 | 6:15 pm PDT, Aug 7 | angela zeedyk | Illinois | ||||
| 73 | 7:55 am PDT, Jul 30 | Tammy Roff | New Jersey | ||||
| 72 | 3:15 pm PDT, Jul 20 | Wendy Horn | California | ||||
| 71 | 12:31 pm PDT, Jul 10 | da sweet one | Ohio | ||||
| 70 | 10:59 am PDT, Jul 4 | Chuck Fulford | Indiana | ||||
| 69 | 2:40 pm PDT, Jun 3 | Tula Michelle Liverod | Armed Forces Americas | ||||
| 68 | 7:43 am PDT, May 17 | Joanne Ferguson | Ohio | ||||
| 67 | 1:14 pm PDT, Apr 26 | Johan Lall | Yes, and now with Smart Choice, they are effectively monopolising dial-up internet service as well | No they are serving themselves | No | ||
| 66 | 2:46 am PDT, Apr 24 | Sandra Zwart | Armed Forces Americas | ||||
| 65 | 4:32 pm PST, Mar 26 | Dawn Chapdelaine | Maryland | ||||
| 64 | 8:23 pm PST, Mar 22 | Ron Matthews | Armed Forces Americas | ||||
| 63 | 1:10 am PST, Mar 22 | Silvera Ms | Armed Forces Americas | ||||
| 62 | 3:00 pm PST, Mar 15 | hyron liverpool | definitely yes with their service thus far | not even showing genuine care for the public | yes,but we still fear our employers | ||
| 61 | 11:04 am PST, Mar 15 | Anonymous | New York | yes | no | yes | |
| 60 | 1:26 pm PST, Mar 10 | Marina Payne | Oregon | ||||
| 59 | 3:23 am PST, Mar 9 | Anonymous | i think they should pack up and go | no | |||
| 58 | 10:16 pm PST, Feb 28 | Angela Szesciorka | Pennsylvania | ||||
| 57 | 8:01 am PST, Jan 19 | Anonymous | Yes, as it allows the service provider to do as they will, but also the public must make more demands of the provider and allow less things to go unanswered, or whoever the provider is we will get the level of service and products that we deserve. | No. There are lots of areas in which they are falling short. They should try to be a more of service type industry as opposed to the monopolistic ogre that they become. | yes | ||
| 56 | 9:37 pm PST, Dec 24 | Pam Boland | Georgia | ||||
| 55 | 5:23 am PDT, Oct 6 | Ursula Thomas | Georgia | ||||
| 54 | 7:14 am PDT, Sep 24 | Anonymous | |||||
| 53 | 6:22 pm PDT, Sep 9 | Anonymous | Most definitely.The telephone and internet service is shameful. Right now, the internet is giving trouble as to receiving your emails. For example, if there are 33 emails, only 1-13 will show. From 14 it will stick. If you come back tomorrow and the next day and so on, you will keep getting the same email from 1-13 and from 14, stick. What is TSTT doing about this? Oh, TSTT website is also not coming up. It just turns blank, and trying to reach them is a waste of time. Thank God we do not pay for the call, because if would have definitely been high for TSTT to take advantage of. Oh, I can't wait for AT&T to come in full swing and give TSTT some competition. | Not at all. They are just ripping out the poor people's wallet with no regards to them. They do not care. They are getting richer while we are getting poorer, and they like it like that. | Most definitely. Any place, any how, any time. | ||
| 51 | 5:50 pm PDT, Aug 28 | Anonymous | Yes | No | Yes |
TSTT must start serving T&T
We, the Telephone and Internet customers of T&T who are TSTT's most valuable income resource demand the following changes to our service:
1) Full and complete disclosure of local call billing unless and until a reasonable un-inflated flat fee is implemented for local calls.
2) A minimum of 10 hours on weekdays and 6 hours on Saturday for telephone customer service calls concerned with single-line business or residential service. Weekdays 8am-4pm is inadequate to meet our needs.
3) Free emergency (999, 990) calls on all telephones, regardless of call restrictions or service disconnection.
4) Better rates for hourly or unlimited Internet access.
5) Faster, more reliable Internet access.
6) Calling cards that can be used with residential telephone lines.
7) Accountability - Your customer service representatives must be made accountable if repair requests are not submitted when requested. This will ensure that customers do not have to continually re-submit repair requests.
1) Full and complete disclosure of local call billing unless and until a reasonable un-inflated flat fee is implemented for local calls.
2) A minimum of 10 hours on weekdays and 6 hours on Saturday for telephone customer service calls concerned with single-line business or residential service. Weekdays 8am-4pm is inadequate to meet our needs.
3) Free emergency (999, 990) calls on all telephones, regardless of call restrictions or service disconnection.
4) Better rates for hourly or unlimited Internet access.
5) Faster, more reliable Internet access.
6) Calling cards that can be used with residential telephone lines.
7) Accountability - Your customer service representatives must be made accountable if repair requests are not submitted when requested. This will ensure that customers do not have to continually re-submit repair requests.
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