On Sunday 23rd July I flew from Belfast to Ibiza on Jet2 airline for a much needed four night break. On landing at Ibiza airport, I discovered that my wheelchair had been completely wrecked in transit.
The whole frame of the chair had been completely bent with the front wheels touching the back wheels. I managed with difficulty to get to my hotel where I have had to spend most of my holiday
and many of the activities I had planned were abandoned due to the damage done to my wheelchair. It took two days for me to receive a call from Jet2 when in Ibiza. Jet2 airlines left me stranded with no assistance or acknowledgement of the challenges that I was facing.
Since arriving back in Belfast, Jet2 has offered an apology and only £1,207 in compensation towards the £4,000 cost of a replacement wheelchair,
which must be custom built for my needs. I cannot afford to make up the difference myself. Furthermore, Jet2 has offered absolutely nothing towards the holiday that was ruined due to their airline's negligence.
Please sign my petition to demand that the cost of my new wheelchair is covered by Jet2 airlines
and Jet2 provide a refund for the holiday which was ruined.
Other airlines including British Airways have promptly paid for wheelchairs in exactly the same circumstances with no issue - why can Jet2 not do the same? Follow my story for the latest updates at http://www.facebook.com/criscodj
Update #1about a month ago
Hi and thank you so much for the huge amount of support you have shown by helping me raise awareness of this issue. I am completely overwhelmed that there have now been over 28,000 signatures (and rising!). You can follow the latest updates at http://www.facebook.com/crisocdj
There's much left to do and if you haven't shared the petition already, please do so as we need to keep the momentum going...
Thank you again, I really appreciate the time you've taken to sign and support me..