Improve phone system to provide Internet speeds as advertised and charged for each month

Each month the undersigned are invoiced for Internet usage on thour phone bill. Frontier is unable and thus far unwilling to upgrade the phone system that would allow them to provide the Internet speeds that we pay for each month. We are asking that Frontier provide these speeds or charge us the appropriate amount for the speeds that they currently provide. Attached is a history of the speeds that we have been receiving.