Bill Before Payment (BBP)

A cable company denied cable service to everyone in our household stating I owed them over $640 for service over 4 years ago in a state I never lived in and never authorized anyone to open an account in my name.  They said I need a subpoena to get a copy of the bill.  The following have been contacted for help: Federal Trade Commission, Federal Communication Commission, Elected Official, Consumer Protection Agency, IRS, and others. 

I want to establish a law / policy that a COMPANY that says you owe a bill MUST provide you with a copy of the bill, free of charge, within 7 calendar days, that at least provides the name, address of the person who got the service or product, account number, date of service / sale, place of service / sale, and amount due?