Tell Angie's List to Stop Ripping Off Customers

  • by: Eric R
  • recipient: Angie's List  
Angie's List claims that their $15 sign up fee is a one time fee, but they actually charge it every time you renew your membership. This is simply a lie. Not very smart for a company in the service rating business. Here's what they told me:

When a member continually renews, there is no sign up fee. If you had renewed within a month of cancellation/expiration, there would have been no sign up fee. However, because the membership has lapsed for far more than a month, there is a fee to sign you up again.

But their web site says this is a one time fee. Tell them to tell the truth!

You can also email them directly here: MemberServices@angieslist.com
Please tell the truth! Your website currently falsely claims that the sign up fee is a one time fee. That's not true. You should cancel this fee altogether and try being honest with your customers.
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