Modern warfare3 is a scam

Millions have preordered this mess. They cant keep up with the volume yet they still have our money? no customer service to help. Elite codes that dont work. People putting hours into a game only to wake up the next day to see none of it saved. Its all around unsaticfactory. Nobody would pay for a bad haircut, or bad food at a restaurant so why is it ok for them to take money and not deliver?