THE SERVICES BEING OFFERED BY MTN ZAMBIA LIMITED HAS BECOME UNUSABLE AND FRUSTRATING. INTERNET SERVICE IS FREQUENTLY DOWN. OTHER SERVICES SUCH TOP-UP, MOBILE MONEY TRANSACTIONS ARE ERRATIC RESULTING IN PEOPLE LOSING MONEY.
COMPLAINTS AND QUERIES RARELY REACH THE FIRM BECAUSE THEIR CUSTOMER CARE LINE IS MORE OFTEN THAN NOT GO UNANSWERED. THE COMMENTS ON THEIR FACEBOOK PAGE ALSO DRAW A BLANK.
LET US JOIN TOGETHER AS PAYING CUSTOMERS AND DEMAND THAT THIS COMPANY IMPROVES THEIR SERVICES IN TERMS OF THE ABOVE MENTIONED PROBLEMS AND ANY OTHER PECULIAR ONES.