In its fifth year, the Jamrock reggae cruise continues to draw reggae lovers from all over the world. Many are loyal repeat customers, and together we make up the Jamrock family.
With that in mind, it has come to our attention that this years new management (RoseTours) have made changes to how cabin name changes are managed.
In previous years, if, due to unforeseen circumstances, Jamrockers were unable to attend they had the easy option to change both cabin names - it took 20 mins, a small fee and a few emails. Considerate, simple and appreciated by the Jamrock family as it ensured no-one lost money.
This year it's only possible to change one name, if both names need to be changed RoseTours considers it a cancellation and no refund is given. A Jamrocker has recently lost $2000 on her cabin. This means Jamrockers are left out of pocket and RoseTours effectively sells the cabin twice.
Jamrockers aren't happy about this service and would like the original policy re-instated which allows for two name changes on a cabin, thus ensuring none of the Jamrock family takes a financial hit should they not be able to attend for any reason.
PLEASE ADD YOUR NAME AND SUPPORT YOUR FELLOW JAMROCKERS
!
Once we have enough names we'll send this and the names to RoseTours.
Thanks for your support.
❤️💛💚
