Change Property Management at 10 Lisa Street

We, the undersigned, are of the belief that Judy and Cliff Carroll, current property management at 10 Lisa Street in Brampton, need to be replaced.  They are incompetant in repairs, incompetant in customer service, and do not have the skills required to properly maintain this property.  This property should have a properly certified Property Management Professional.  We deserve no less.  This building is marketed as "the Best In Brampton" - yet there is sub-par management.
For the price we all pay, we should have a property manager (Judy) who is in the office during business hours.  We should have a property manager who has the customer service skills to handle her residents, without having to resort to having legal restraining orders placed on residents.  We should have a property manager who knows the laws regarding to entry of units, and should not break these laws. 
We should have a maintenance person (Cliff) who knows basic repair and building maintenance skills.  He should be accessable, and should not show up reaking of alcohol.   He should be able to co-ordinate with contractors to have things fixed properly the first time, not having to have contractors show up 5 times or more, and still not have the issues resolved.  He should also perform basic property management functions (such as snow removal and light bulb changes) without dumping them on others.  He should also be able to co-ordinate contracts in a way that is safe for residents - the snow piles going onto Lisa street are very dangerous. 
In closing, the time has come for a change in Management.