Seagate Technology LLC, Don't Leave Us In The Dark

van: All of your loyal customers, old and new
ontvanger: To get Seagate to respond to their customers on when we could expect a firmware update to their goFlex units.

We the undersigned request Seagate Technology LLC, provide a date where its consumers can expect a firmware update to its goFlex NAS units to be compatible with OSX Lions Time Machine. We have not heard anything from you and this is poor business. All other major suppliers of hardware have successfully been in communication and set expectations. We are in the dark.

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We the undersigned request Seagate Technology LLC, provide a date where its consumers can expect a firmware update to its goFlex NAS units to be compatible with OSX Lions Time Machine. We have not heard anything from you. All other major suppliers of hardware have successfully been in communication and set expectations. We are in the dark and need to protect our data. We rely on you to keep us backed up.

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Seagate Technology LLC, Don't Leave Us In The Dark