Compensation for disruption of residents at Liberty Central

I am annoyed at the way we are treated as residents and I am requesting something to be done, by means of rent reimbursement for our disruption. It feels that as we are young people we are assumed to take what we are given but we are paying residents and I don't believe I am receiving what I am paying for.

Firstly, and most importantly I would like to complain about the constant disruption from building contractors and maintenance that has been going on since we moved in, in September. There has been constant and unpredictable maintenance to our fire doors and noise of the generators outside in the courtyard. The contractors left just before Christmas and we thought this was the end but it appears another fire door survey will be happening. Site managers have put out signage warning us of their visits as did when building contractors were here, the initial sign stated disruption would be 3 days per flat. However, I think as paying residents they should be able to give us a specific time they are entering our flats and rooms. Not just sometime from 9:30am across 'these days'. This is our home and we should be respected enough to be given adequate warning. I have heard stories from other residents through our facebook chat of contractors just walking into flats and rooms, sometimes without knocking. I believe this is a risk to the security of our belongings and dignity. We should be given the right information to be able to be decent and present when contractors are entering our flats and rooms, as this is where we live, it is not a hotel nor building site. I believe that if the work on our fire doors is so urgent that it should have been done over the summer period when the majority of rooms are not occupied. We had no pre-warning when booking or moving in that such work would be taking place.

Secondly, the Wifi was advertised as up to 100 m/bs. It has appeared only after moving that it will it be 100m/bs through wired ethernet cable and is in-fact up to 50 m/b's wireless internet. I conducted three speed tests with an average speed of 21 m/bs on my Laptop. This is less than half of what is advertised. As a result the wifi has become that slow that I have stopped using it on my mobile phone and have been using my 4G Internet. This is not an acceptable standard for £112 a week.

Thirdly, the washing facilities for such a large complex are not sufficient. Multiple machines are often out of order leaving as little as two washing machines working. The cost of the machines is very high and we often have to wait long periods of time to use the machines.

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