With many of Maricopa's citizens already struggling to make ends meet, Global Water has plans to add to the already strained economy by raising their rates from an average of $75.60 to $120.71 per month. This act is nothing short of cruel to Global Water's captive consumers!
Everyone needs water. It is a fact that we are in a recession; it is also a fact that Global Water's customers have no choice in their water utility provider. To do this to struggling families, seniors on fixed incomes, and just plain citizens who could better use their dollar to stimulate the economy is plain corporate gouging of the consumer on the part of Global Water. It's not surprising, from a business that has already proven it's customer service to be almost non-existant, but it definitely must not be allowed!
Usually when you pay more, you get more. Not the case with Global Water, who's unfair practices over the last few years have already cost many consumer's hundreds of dollars in reconnect and other fees. Their poor business practices and lack of customer service have earned them a lowly
D rating with the BBB. You don't reward a child for a D on a report card, and you certainly don't reward an unscrupulous company with a captive audience with permission to hike their rates 62%.
We, the concerned citizens of Maricopa, firmly demand that the Arizona Corporation Commision refuse Global Water's request to increase rates (see Docket #s: SW-20445A-09-0077, W-02451A-09-0078, W-01732A-09-0079, W-20446A-09-0080, W-02450A-09-0081, and W-01212A-09-0082).
