Facebook is generally an automated system which, at times, is prone to make mistakes. However, when a mistake is made, there really is no one to appeal to. Their help center does not really have FB personnel available. When a user submits a report, they do not reply and project a canned response, " Thank you for your feedback. We will use the content to improve FB." Facebook , although free for the users, makes millions of dollars yearly by the mere fact of having users to target ads with and even sell your info to marketing companies. You would think that since Zuckerman and his cronies became filthy rich at the expense of it's users that they'd help users when THEIR system creates problems. One of the most common errors is when a user is locked out and is being punished for an infraction. Sometimes the infraction is not at all true. e.g. a picture of a duck is harmless, right? But then you are blocked and locked out by FB and they allege that the picture of a duck is nudity or against FB policies. Now, ever try to call FB? Good luck with that! Any company, that makes billions off the clientele yet keeps the doors of communication closed, i.e. does not provide live customer service, certainly has something to hide or is strictly into the art of making monies regardless of who they inconvenience or incorrectly punish. Imagine people whom have years of invested friends, history, etc, on FB and in one instant are wiped out by FB for no valid reason and then there is no avenue the user can pursue outside of storming FB headquarters in California (and even that will not work because they probably have security whom will shoot anyone whom approaches their bldg).
