Allow customers either a refund or to transfer a ticket when a flight must be canceled and enough notification is given.
Airline companies like Delta continue to charge us, the consumer, for everything from necessary carry-on luggage to addtional surcharges and booking fees. While the price of gasoline undertandably drives up the overall cost, there is no reason we should be penalized for having to make changes, or even cancel (with proper notice), especially with today's life uncertainties in regards to scheduling and the economy - among other things; Delta will undoubtedly gain a much more loyal base once they start showing appreciation for our financial situations and day-to-day obligations, instead of continuing to take advantage with the sole motivation of greed.
