CFPB, Can you JUMP IN HERE? Halt Rushmore Loan Management From Harming Good Citizens With Unethical Business Practices

    Rushmore Loan Management is a sub-par 'Debt' collector that got into the mortgage loan business by working with banks such as Capital One, to buy off Mortgage loans under the guises of servicing them. Please see Facebook Page Rushmore Loan Management Sucks. There are numerous stories of interest and balances being overpaid with a refusal of refund, threats of foreclosure on PAID for homes, purposely refused payments, and annoyance tactics such as twice weekly FedEx correspondence litered with unhelpful incorrect information. When you attempt to work anything out, you are met with an untrained, uncaring or purposefully inept attitude. Care reps will disconnect the call, provide false information and payoffs are routinely refused and when granted take far longer than necessary to receive (so that Rushmore can gain more interest while you wait). You absolutely cannot get a pay off over the phone unlike most banks that will provide you a ballpark over the phone then mail it out to you. Rife with junk fees, unexplained fees and overcharges, the consumer does not get reimbursed for their 'mistakes'. SOLUTION? CFPB needs to grow a pair and jump in here. Good citizens need help and unethical banking needs to stop. Corporations such as this are an embarrassment to the United States and it's government. Allowing such unethical activity to continue is appauling. We DEMAND ACTION!
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